Callrez Talk to us
Talk to us

Careers

We are hiring
agents for
our own floor

Outbound calling on campaigns we run ourselves, on a platform we built. Training is real, feedback is written down, and nobody is asked to work around the compliance rules.

Apply nowAbout Callrez
01 The role

Outbound agent

We would rather tell you exactly what the job is than describe it in a way that makes the first week a surprise.

What you do Make outbound calls on a live campaign, work a script, qualify the people who are interested and record the outcome accurately.
Which campaigns Residential solar, roofing, debt settlement, or business energy and utilities. You are assigned to a campaign rather than moved between them daily.
Which markets US or UK. Shifts are aligned to the calling windows of the market you are dialing, so hours depend on the campaign you join.
How you are measured Against a written QA scorecard covering the opening, the disclosures, qualification and how you closed the call. Every call is recorded.
Experience Outbound experience helps and is not required. We train from the beginning, and we have hired people with none.
02 What we look for

What actually matters

Almost nobody is good at outbound on their first day. The people who become good at it tend to share four things, and none of them is a qualification.

Clear, natural speech

You have to be easy to understand on a phone line to someone who was not expecting the call. Accent is not the point, clarity is.

Resilience

Most calls end without a sale, and that is normal rather than a sign you are failing. The job rewards people who can have a bad hour and still dial the next number properly.

Coachability

You will be given specific feedback on recorded calls, regularly. The people who improve fastest are the ones who take it as information rather than criticism.

Compliance discipline

The disclosures get read every time, not when it feels convenient. Our platform blocks a lot, but the person on the call still has to do their part.

03 What we offer

What you get from us

Training and certification Structured training on the product and the compliance rules, with sign-off before you take live calls. You are not put on a phone to work it out yourself.
Feedback you can act on Scores come from a written standard and arrive with the recording, so you can hear the call being talked about rather than take somebody's word for it.
A platform that works We built the dialer. When something about it makes your day harder, the people who can change it work here.
Compliance handled properly You will never be asked to call outside a permitted window or work around a DNC record. The system will not let you, and that protects you as much as the business.
Progression Our QA reviewers and team leads come from the floor. Doing the work well is the route into running it.
Pay Discussed at interview. It depends on the campaign, the market you dial and the shift, and we would rather give you a real number in conversation than a range on a web page.
04 Apply

Apply for a place on the floor

Be honest. The recording below is what we actually listen to.
One to three minutes of you speaking English. Introduce yourself, or read something aloud, or tell us about a job you have done. Record it on your phone and upload the file. This is how we assess every applicant before an interview, so a clear recording matters more than a polished one. MP3, M4A, WAV, OGG or WebM, up to 25 MB.
PDF or Word (.docx), up to 5 MB. Not required; the recording is what we assess.
If you have done outbound before, tell us which verticals. If you have not, tell us what you have done instead.

applications [email protected]
whatsapp +20 150 037 7733

A person listens to every recording. We reply to every application by email, including the ones we are turning down, because being left to wonder is a bad way to treat someone who asked for a job. Applications are deleted six months after we decide, recording and CV included, unless you ask us to keep yours on file.